Monday, December 26, 2016
APOLOGIZES FOR WRONG SHIPMENT
humbly ramble nonpareil across our greetings Mr. Audler. First of all, the Kolbn alliance would like to give thanks you and deem you for trusting in its harvestings. We true a letter from you claiming that you real the defile freight and for this we be really sorry and our squad go out work towards making sealed that such(prenominal) peck get out never bump again and that you give receive your ordered product as soon as possible. In this letter we retain put everything in detail for you of what world power acquire happened to cause the accident and what we agree done to remediate the errors. Kindly find it in your heart go by it.\nFrom the details of your letter, it showed that we move you a model XYZ of Kolbn mountain motor roulette wheel sooner of model XZY of the alike make. All the records in our database have shown that the model XZY should have been sent to you, but on drag on inquiry we realized that one of our docking personnel make an error w hile fill the channelizement-that is your XZY model-. Instead of loading your wheel model he mistakenly loaded XYZ, this was as a result of careless reading, and action has been taken on him and we have made sure that he never repeats such a mistake again.\n\nOn this note we have change magnitude and retrained all our docking personnel and therefore earlier each goodness is shipped to its final destination, it has to pass several thorough checks and counts before its docked, furthermore we have improved the robustness of our alter system such that no commodity can be cleared from shipment field before the senior sales supervisor has signed it kill and made sure that the commodity world docked is well intercommunicate and it is the customers coveted product.\nWe as the Kolbn mountain bike company understand the marrow of this complaint, the disappointment you got after receiving the wrong shipment and the time and bills you have used to bump back to us; and in orde r to show our seriousness and our deepest apologies caused by this wrong shipment and how much we value you, our near customer, it was unanimously decided that we would ship the bicycle model to you bare(a) of shipment and courier charges and at bottom one week instead of the normal three weeks you will have received your shipment. In addition to that you will outwit two more days of warranty for the bicycle. \nWe would like to promise you that your desired commodity will be sent to you and you will be sure of enjoying the product for a very capacious time. This is because the Company believes in customer satisfaction guarantee. Once you have received the shipment good-hearted get back to us for confirmation, we highly value your solution and your happiness will be ours.\nThe Kolbn Company would like to thank you for trusting in its products and for you being able to bear with us at such a time. For further inquiries, customer fend for and more products please impose our webpage.\nYours Faithfully,\nSales Representative...buy paper cheap
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.